Effective Date: 16-04-2026
Brand Name: Arrange Marriages
Legal Entity: Soulmatch Matrimony Pvt. Ltd.
Arrange Marriages, operated by Soulmatch Matrimony Pvt. Ltd., values your trust and is committed to protecting your privacy. This Privacy Policy explains how we collect, use, store, share, and protect your personal information when you access or use our website, mobile services, and related matchmaking features.
By using Arrange Marriages, creating an account, submitting your profile, or using any of our free or paid services, you agree to the terms of this Privacy Policy.
Arrange Marriages is a trusted, smart, and personalised matrimonial platform created to simplify the matchmaking process by combining traditional values with modern technology. Our platform helps individuals and families search for meaningful and compatible life partners through profile creation, search tools, smart matching, direct communication features, and premium matchmaking support.
Company Name: Soulmatch Matrimony Pvt. Ltd.
Brand Name: Arrange Marriages
Registered Address: 119A, Beleghata Main Road, Kolkata-700010
Phone: +91 8013838589
We collect information to provide our services effectively, improve user experience, maintain platform security, and help users connect with relevant matches.
When you register or use Arrange Marriages, you may provide information such as:
If you purchase a paid membership or premium feature, payment-related data may be collected through secure third-party payment processors. We do not intentionally store complete debit card, credit card, or banking credentials on our own servers unless required for lawful or operational reasons.
The collection of user-submitted data, account activity, device information, and interaction data is important for operating matchmaking features and improving service quality.
We may receive limited information from third parties, such as:
We use your information for legitimate business and service-related purposes, including to:
The core use of collected information is to manage accounts, show profiles, recommend matches, support messaging and paid services, and maintain security and compliance.
Arrange Marriages is designed to help users connect while still maintaining control over their privacy. Depending on your membership type, your profile information may be visible in different ways:
Free members may typically:
Free members generally cannot:
Paid members may receive additional access, including:
Some users may also access:
You are responsible for the information you choose to place on your profile. Please use discretion when sharing personal details. Information voluntarily shared with other users may be used by them outside our control.
Profile data shared on the service may be published to other users to enable matchmaking, while users are given privacy-setting tools to manage some of that visibility.
We do not sell your personal information to third parties for unrelated commercial gain. We may share your information only in the following circumstances:
To provide the core matchmaking service, selected profile information may be shown to other users of the platform based on your profile settings, membership level, and interactions.
We may share data with trusted third-party vendors who help us operate the platform, including:
We may disclose information where required by law or where necessary to:
If Arrange Marriages or Soulmatch Matrimony Pvt. Ltd. undergoes a merger, acquisition, restructuring, or sale of assets, user data may be transferred as part of that transaction, subject to applicable law.
Limited sharing of data with other users, processors/service providers, and law enforcement when legally necessary.
We may use cookies, pixels, and similar technologies to:
You may control certain cookie settings through your browser. However, disabling cookies may affect some website functionality.
Cookies and similar tracking tools are commonly used for analytics, login continuity, usage measurement, and service optimisation.
We use reasonable technical, administrative, and operational safeguards to protect your personal information against unauthorized access, misuse, alteration, disclosure, or destruction. These safeguards may include:
However, no website, app, or internet transmission can be guaranteed to be completely secure. While we take privacy and security seriously, you also play a role in keeping your account safe by protecting your password and reporting suspicious activity promptly.
We use security safeguards, while acknowledging that no online system can be absolutely impenetrable.
We retain personal information only for as long as necessary to:
Even after account closure or profile removal, certain records may be retained for a limited period where required by law or for legitimate business purposes such as fraud prevention, audit, enforcement, and dispute handling.
Subject to applicable law, you may have the right to:
You can usually update much of your profile information directly through your account. For deletion, correction, or privacy-related requests, you may contact us using the details below.
We also provide users the ability to access, correct, delete, or control their information, though some data may need to be retained to continue providing service or meet legal obligations.
We may send you:
You may opt out of promotional communications where such control is available. However, we may still send essential service-related messages required for account administration or legal compliance.
To promote a more trusted and secure platform, Arrange Marriages may use manual and automated checks to review accounts, detect unusual behaviour, reduce fake profiles, and support profile verification.
Submission of verification documents, where requested, is voluntary unless required for a specific service feature. Verified status does not guarantee the suitability or success of any match, but it may improve trust and authenticity on the platform.
Arrange Marriages is intended only for adults who are legally eligible to use matrimonial services. We do not knowingly allow minors to create accounts or submit personal information. If we become aware that information has been submitted by a minor, we may remove such data and suspend or terminate the account.
Our website may contain links to third-party websites, payment services, communication tools, or external features. We are not responsible for the privacy practices, content, or security of such third-party services. You should review their privacy policies before sharing information with them.
If users access Arrange Marriages from outside India, they understand that their information may be collected, processed, and stored in India or in other jurisdictions where our service providers operate, subject to applicable legal safeguards.
We may update this Privacy Policy from time to time to reflect changes in law, technology, platform features, or business practices. When we make material changes, we will update the effective date and may provide additional notice through the website or other appropriate channels.
We reserve the right to revise privacy terms and notify users when material changes are made.
If you have any questions, concerns, or requests regarding this Privacy Policy or your personal information, please contact:
Soulmatch Matrimony Pvt. Ltd.
Brand: Arrange Marriages
Address: 119A, Beleghata Main Road, Kolkata-700010
Kolkata – 700010
Phone: +91 8013838589
By registering on Arrange Marriages, creating a profile, submitting your information, or using our free or paid services, you consent to the collection, use, storage, and sharing of your information as described in this Privacy Policy.
Last Updated: 16-04-2026
